Thank you for shopping with Inchoi Tech LLC. This Shipping Policy explains how orders are processed and shipped.

1. Shipping Destinations

We currently ship to customers within the United States.

2. Processing Time (48 Hours)

All orders are typically processed within 48 hours (business days) after payment is confirmed, excluding weekends and public holidays.

If we experience a high volume of orders, processing may be delayed by an additional 1–2 business days.

3. Shipping Origin

Products are shipped from U.S. local fulfillment warehouses.

4. Estimated Delivery Time

Delivery time depends on the destination and carrier. Typical delivery times:

• Standard Shipping: 3–7 business days (after shipment)

• Expedited Shipping (if available): 2–4 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other circumstances beyond our control.

5. Shipping Fees

Shipping fees (if applicable) will be shown at checkout before payment.

6. Tracking

Once your order ships, you will receive an email with tracking details. Tracking updates may take 24–48 hours to appear.

7. Wrong Address / Undeliverable Packages

Customers are responsible for providing accurate shipping information. If a package is returned as undeliverable due to an incorrect address:

• We may reship (additional shipping fee may apply), or

• Issue a refund minus shipping/handling costs (where applicable)

8. Lost or Damaged Packages

If your package is lost or arrives damaged:

• Email us at [email protected] within 7 days of delivery (or expected delivery date)

• Provide your order number, photos (if damaged), and details

We will work with you to resolve the issue.

9. Contact Us

Email: [email protected]